Young People and Alcohol >
Training
Training almost always addresses multiple subjects, such as age verification, not selling to intoxicated customers and preventing drunk driving. These initiatives focus on taking preventative measures to counter alcohol abuse and drinking and driving.
Topics that are generally covered in retailer training
- Age verification
- Responsible serving
- Managing alcohol sales
- Dealing with customers
Training techniques
- Training managers to train their employees (Training-the-Trainer)
- Training employees directly through classroom and demonstration settings
- Using the internet for online based training
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Featured Initiative
Techniques for Effective Alcohol Management
Sponsor: TEAM Coalition, United States
- An employee-focused alcohol management programme for sport and entertainment facility managers.
- It prepares facility operations managers to train alcohol servers and event employees to manage the sale, service and consumption of alcohol at public gatherings.
- The training focuses on blood alcohol levels, verifying IDs and responsible serving guidelines.
For more information, see their website.
Further Resources
Useful Approaches for this topic.
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